Last Updated: August 29, 2023
Affordable Care, LLC (“we,” “us,” “our,” or “Affordable Care”), maintains this Communications Policy (“Communications Policy”), which applies to communications between us and you (“you” or “your”), whether such communications occur through our website, https://www.myprosmile.com/ (“Site”), our calls, our text messages, our e-mail marketing campaigns, and/or any other digital advertising (collectively, Our “Services”). This Communications Policy informs you of our communications practices, as well as those of Our affiliated dental practices located throughout the United States (“Affiliated Dental Practices”), regarding the collection and use of your information and how we may communicate with you. This Communications Policy is effective when we contact you, you use our Services or WHENEVER you provide your information to us, or our Affiliated Dental Practices, including but not limited to, when you provide Your information in-person, online, over the phone, in a text message, in an e-mail, through a written letter, or otherwise by some other means or manner (“Provide Information”). You should read this Communications Policy carefully before you use our Services or before you Provide Information. By using our Services, or by Providing Information, you accept and agree to be bound by this Communications Policy.
Affordable Care and our Affiliated Dental Practices obtain information about you in order to conduct business, to develop comprehensive statistics, to serve you better, and for other business-related purposes.
We collect information about users of our Site.
We also collect information through any correspondence that you provide to us whether through standard mail, e-mail, call(s), or text message(s). Information that you provide might include but is not limited to the following: (a) first and last names, (b) demographic information, (c) mailing address(es), (d) e-mail address(es), (e) phone number(s), (f) credit card number(s), and (g) other information, collectively “Personal Information.”
We collect information when you visit one of Our Affiliated Dental Practices and Provide Information, including but not limited to, through interviews, through patient forms, and through other similar documentation and exchanges.
We also obtain information about you from third parties, including other businesses with whom we have advertising, professional, or other business relationships.
The information we collect automatically may be aggregated with other information. It may also be combined with associated Personal Information that you provide directly to us, to Our Affiliated Dental Practices, or that we receive from third parties.
My Pro Smile will not be liable for any delays in the receipt of any SMS messages and delivery is subject to effective transmission from your network operator.
By agreeing to this Communications Policy and by providing your mobile phone number to us or to one of our Affiliated Dental Practices, YOU AGREE to receive Appointment Reminder, Follow-Up Treatment, and Survey Request text messages from us and our business associates. Msg Frequency Varies. Message and data rates may apply. You may opt out or unsubscribe from our text messages at any time by texting any of the following to 41026: “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT.”
YOU UNDERSTAND AND AGREE THAT CALLS AND TEXT MESSAGES MAY BE GENERATED BY USING AUTOMATIC TELEPHONE DIALING SYSTEMS AND OR ARTIFICIAL VOICE OR PRERECORDED MESSAGE. YOUR CONSENT TO RECEIVE CALLS AND TEXT MESSAGES IS NOT REQUIRED TO MAKE A PURCHASE OR TO ORDER A SERVICE.
Supported mobile carriers are not liable for delayed or undelivered messages.
You may contact us for help or support by sending an e-mail to email@example.com
You may use the following information to contact us:
Attention: Communications Policy Affordable Care, LLC 629 Davis Drive, Suite 300 Morrisville, NC 27560 1-800-336-8873
We and our Affiliated Dental Practices collect and process information about you in order to conduct our business operations, to provide our Services to you, to inform and make available products and services that may be of interest to you, and for the development of statistics and profiles. We make use of your information to enhance, improve, operate, maintain, and update the Services (including but not limited to, our programs and our systems). We might also make use of your information to prevent fraudulent use of the Services, or to maintain a record of our relationship, interactions, and transactions with you.
We combine the information that we receive; for example, we combine information we receive online with information we receive offline; and we combine information we collect from you with information We receive from our Affiliated Dental Practices and from third parties.
We may, from time to time, use your information to:
· Manage and attend to our relationship with you
· Communicate with you
· Measure, assess, analyze, and review the efficacy of our advertising, this Site’s content, our services and products, and other related assessments
· Perform our obligations and enforce our rights
· Fulfill any other purpose for which you have consented and have provided information to Us
As stated above, when you Provide Information to Us or to Our Affiliated Dental Practices, you are consenting to receive e-mail information, call(s), text messaging, or other forms of direct communications regarding appointment reminders, follow-up treatment, and survey request messages from us and our business associates. Additionally, by Providing Information, you are consenting to release any provided information and/or data to us and to our Affiliated Dental Practices, subject to the obligations outlined in our HIPAA Notice of Privacy Practices. You are also consenting to release any provided information and/or data to a third party, but for the development of statistics and profiles only, subject to the obligations outlined in our HIPAA Notice of Privacy Practices. Unless you have specifically authorized us in writing to do so, we will never share your information with third parties for their marketing, sales, or advertising purposes, nor will we use your information to market, sell, or advertise any third-party item or service where we receive financial remuneration in exchange for making the communication.
BY PROVIDING INFORMATION, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS COMMUNICATIONS POLICY, AND YOU AGREE TO BE BOUND BY ALL APPLICABLE TERMS AND CONDITIONS.